We talk about reviews before any work gets started and take extreme pride in earning each 5- star review. We appreciate any opportunities given and want your 5-star review added to our growing list!!
Great customer service. They always return calls and are always on time. Kept us updated on all work. Mike and Ronnie are both dependable.
These guys are the best. They were very personable. Everything was on schedule, on budget, and they over delivered. And they cleaned up very thoroughly. I highly recommend Best Build Exteriors.
I rarely leave reviews, but I felt compelled to after my experience with Ronnie and Mike. The Best Build team was one of many roofers who paid me a visit after a recent hailstorm. The quote was in line with every other roofing company, but what stood out the most was Ronnie's willingness to explain the process and the benefits of the approach. I actually learned a thing or two about my roof (GAF HDZ shingle with a high-profile ridge), and though it wasn't necessary, it certainly gave me perspective that no other roofing company had provided. Needless to say, Ronnie sold me on going with Best Build... but that alone wouldn't have motivated me to leave a review. It’s what came next that just blew me away. The Best Build team communicated with me every step of the way, and when they said something was going to happen on a specific day and time... it did. The icing on the cake was the attention to detail after the work was done. Ronnie personally inspected the roof and called out several "imperfections" that no one would have noticed except him. He insisted on getting his crew back out to replace a few shingles, and then he spent the remainder of the afternoon walking around the house with a magnet to make sure there were no nails or debris left in the yard for my dog to eat or my kids to step on. It was a top shelf experience from start to finish… and if the Best Build team hadn't also done several of the roofs on my street, I would be able to confidently say it’s the nicest roof in the neighborhood!
I texted Ronnie on a Tuesday, I believe, after a heavy storm, and by late morning Thursday the problem was solved. He not only responded immediately, he had someone out within two days (and it wasn't even an emergency). Not only that, he was also extremely affordable. Ronnie has walked me through quotes, dreaded insurance bureaucracy, and understanding home repairs. Give them a call; you won't be disappointed.
Mike and Ronnie are a great team! We had our roof replaced last year. These guys are fair and honest, first class service! They handled all the paperwork for our insurance claim. Highly recommend!!